Click HERE for Freestyle Rules and Etiquette
*The Guest Coach protocol does not apply to coaches who are invited by the Skating Director to work special skating camps, academies, and related special appearances
Playing without Paying Policy
All customers/participant who enter the ice surface and participate must pay a fee. This includes private lesson participants (both hockey and skating). Proof of purchase can be either a computer generated receipt or a Sharks Ice sticker. Payment shall be made BEFORE each session has started.
If a customer is caught participating on a session without paying, the following will occur:
FIRST OFFENSE: If a customer is caught participating without paying, he or she will be banned/bared/expelled from the building for a period of 60 days for the first offense. The 60 day ban will begin on the day of the offense. The offending customer will then be placed on the "Banned List" which will be posted at all 3 Sharks Ice locations.
SECOND OFFENSE: If a customer is caught participating without paying for a second time, he or she will be banned for life from all Sharks Ice facilities
PRIVATE ICE COACHES: Any coach (independant contractor or employee) giving a lesson (hockey or figure skating) to a customer who has not paid will be suspended and/or terminated immediately without exception